Requesting personal information held in the borders, immigration and citizenship system

When you request personal information held on the Home Office’s immigration records, this is known as a ‘subject access request’. As there are three types of requests (each with different requirements), this guide will provide further information.

Here’s what you need to know.

(Updated as of 22 October 2020)

“There are 3 types of request you can make. All types of request are free of charge. If multiple requests are made for the same person, the first request received will be treated as your sole application.

You will receive a response within 30 days of your identity being verified by the Home Office.

We are not able to provide paper records due to coronavirus (COVID-19).

If you need to make a request for paper records you should continue to check this page for updates and make your application once we’re able to resume this service.”

Basic request:

  • Electronic summary of your immigration history
  • Landing cards held electronically
  • Visa applications submitted from outside the UK (as part of entry clearance)
  • Entry and exit in and out of the UK
  • Worker Registration Scheme information if you are a national of Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia and Slovenia

Specific request:

  • A list of your applications
  • A particular decision letter
  • The outcome of an appeal
  • a particular detention progress report
  • a deportation order
  • a particular interview record


Here, you can request a copy of your Home Office paper file. Though an electronic summary will be sent initially (as with a basic application), this option allows you to request further information which may not have been included in the basic request.

Applications can be made online via or by email at Please be advised that due to coronavirus (COVID-19) disruption, the Home Office are currently unable to respond to requests sent via post or requests for paper records.

As the subject access request service provides personal information, evidence will be required to ensure the identity of the parties involved. Evidence includes but is not limited to:

  • Photo identification – passport/driving licence/biometric residence card
  • Written confirmation of a true likeness from: solicitor/chartered legal executive/registered charity
  • Letter of permission
  • Proof of relationship – If the request is being made on behalf of a child under 12

Please be advised that the above information is not exhaustive as there are more requirements and points to consider.

For more information on requesting personal information held in the borders, immigration and citizenship system, send an email to or contact us on 01204 531 535 to book a telephone/skype consultation. The fee is £30.

Compass Immigration Law LTD:

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